How are the photographs shipped?
Photographs 11" x 14" and smaller are placed in protective sleeves and shipped in sturdy envelopes between cardboard and chipboard. Photographs larger than 11" x 14" are also placed in protective sleeves and shipped in tubes.

For domestic shipping, we use USPS.

What are your shipping rates?

photograph sizes: 8" x 10" 11" x 14" 17" x 22" 20" x 24" 24" x 36" Book Bags
USA US$ 8.00 US$ 12.00 US$ 18.00 US$ 25.00 US$ 50.00 US$ 5.95
Canada US$ 20.00 US$ 25.00 US$ 50.00 US$ 60.00 US$ 70.00 US$ 13.30
Mexico US$ 30.00 US$ 35.00 US$ 55.00 US$ 60.00 US$ 70.00 US$ 13.30
Other locations US$ 30.00 US$ 36.00 US$ 60.00 US$ 65.00 US$ 75.00 US$ 17.30


Other locations currently include:

Europe: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Italy, The Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and United Kingdom

Asia: Australia, Hong Kong, India, Japan, Malaysia, New Zealand, Philippines, Singapore and Thailand

Additional countries: Brazil, Jordan, Israel, South Africa, and Uruguay

* Don't see your country?  No problem- just email us at This email address is being protected from spambots. You need JavaScript enabled to view it. and let us know what country you're in and we'll see what we can do! We will be adding more countries to our list of shipping locations on a weekly basis.

How long until the photograph I purchased arrives?
We email a shipping confirmation with your tracking code once your package is on its way. Photographs usually ship in 5 business days and usually arrives 2 to 5 days after it leaves our shipping facility.

Why is the fee I'm charged for shipping higher than the postage paid on my envelope?
USPS charge for postage only. Our charges are for shipping, packaging and art handling.

What if my print is damaged during shipping or has a printing flaw?
We inspect every print before shipping and take great care to package them safely. If something is wrong with your purchase, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. so that we can assess your situation and correct the problem. Please include a digital snapshot and description of the damaged print in your email.

Inquiries must be sent within 10 days of receiving your order, so please inspect your prints carefully upon arrival.